Privacy Policy

This Privacy Policy explains how VividBetting.com ("VIVID", "we", "us") collects, uses, discloses, and protects personal information when you use our website, games, wallet, and related services (the "Services"). It should be read together with our Terms & Conditions.

By using the Services, you acknowledge the practices described in this Policy. If you do not agree with it, do not use the Services.

1. Information We Collect

• Account information. Email address and a securely hashed password when you register directly. When you sign in with Google, we receive your name, email address, and profile information from your Google account. When you sign in with Phantom (Solana), we receive your wallet public key.
• Wallet and transaction data. Deposit addresses, withdrawal addresses, transaction hashes, and bet/settlement records. Cryptocurrency transactions are recorded on public blockchains and are inherently public.
• Usage and technical data. IP address, browser type, device information, pages visited, and gameplay activity, collected via server logs and cookies or similar technologies.
• Communications. Any messages you send to our support team.

2. How We Use Your Information

• To create and manage your account and authenticate you (including via Google or Phantom sign-in).
• To process deposits, wagers, withdrawals, and payouts.
• To provide customer support and respond to inquiries.
• To detect, prevent, and investigate fraud, abuse, money laundering, and security incidents.
• To comply with legal, regulatory, and tax obligations, including identity verification (KYC) where required.
• To improve the Services, analyze usage, and enforce our Terms & Conditions.

3. Google Sign-In Data

We use Google Sign-In to authenticate users. We receive only the basic profile information you authorize (name, email address, profile picture). We do not receive your Google password, and we do not access your Gmail, Google Drive, or any other Google service data. Google's use of your information is governed by the Google Privacy Policy.

4. Cookies and Tracking

We use essential cookies to keep you signed in and maintain session security, and may use analytics cookies to understand usage. You can control cookies through your browser settings; disabling essential cookies may prevent the Services from functioning.

5. How We Share Information

• Service providers. Hosting, database, and infrastructure providers that process data on our behalf under confidentiality obligations.
• Payment processing. Cryptocurrency payment processors receive only the information required to complete deposits and withdrawals.
• Public blockchains. Transaction data you submit is broadcast to public blockchain networks and cannot be removed or made private.
• Legal requirements. We may disclose information if required by law, regulation, legal process, or to protect rights, property, and safety.

We do not sell your personal information.

6. Data Retention

We retain account and transaction records for as long as your account is active and as required to comply with anti-money-laundering, tax, accounting, and gaming regulations. Blockchain transaction data persists permanently on public networks.

7. Security

We apply industry-standard safeguards including encrypted connections (TLS), hashed password storage, segregated wallet infrastructure, and restricted internal access. No method of transmission or storage is 100% secure; you use the Services at your own risk.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, restrict, or delete your personal information, and to object to certain processing. To exercise these rights, contact us at the email below. We may require identity verification before fulfilling requests.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

10. Children

The Services are strictly for users aged 18 or older (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal information from anyone under 18. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be announced on the Services or by email where appropriate. The "Last updated" date above reflects the most recent revision.

12. Contact

For privacy questions or requests, contact us at bettingvivid@gmail.com.